Privacy policy
When placing an order we currently collect and process your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders.
Details such as name, delivery address and email/ telephone number are used to process shipment and may be passed to our courier where appropriate.
Most of the personal information we process is provided to us directly by you because you have either expressed interest in our products or have purchased products from us.
We use the information that you have given us in order to fulfil orders and provide further information about products when requested.
We may share this information with postal services and employees of Unispectra Ltd so that they can process and pack orders.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting info@unispectra.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
Your personal data will be stored by us and our service providers in accordance with applicable data protection laws to the extent necessary for the processing purposes set out in this User Privacy Notice. Subsequently, we will delete your personal data in accordance with our data retention and deletion policy, unless we are legally obliged or permitted to keep your personal data longer (e.g. for legal compliance, tax, accounting or auditing purposes, or to detect and prevent fraudulent or illegal activity on eBay). In Europe, the retention periods are generally between 6 and 10 years (e.g. for contracts, notifications and business letters).
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
For further information on how we handle your personal information and who has access please contact us at info@unispectra.co.uk
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@unispectra.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk